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Tip o’ the Day

Several years ago, Xfinity unilaterally decided to turn each home customer’s Xfinity router into a Wi-Fi Hot Spot. Many people were understandably less than excited to have their home router become an open Wi-Fi Hotspot, accessible to anyone even if Xfinity promised that no one could get into each user’s personal network.

On the other side of this, one problem that can arise is that your device (iPhone, iPad, Mac) can inadvertently join one of these insecure networks when what you really want is to join a secure network.

Because Apple gear will attempt to connect to open networks before closed ones, if a Xfinity Wi-Fi Hot Spot is nearby you might find yourself on that instead of the encrypted network you intended to join. You may not even realize you are connected to an unfamiliar network until you’ve already done a fair amount of work.

Thankfully, you can avoid this on a Mac by checking the network that you are connected to once you open your computer. If you’ve accidentally joined one of these networks, here’s what you do on a Mac:

Go to System Preferences > Network. Select Wi-Fi from the list on the left then click Advanced… (located in the lower right corner). Under the Wi-Fi tab, look at the list of Preferred Networks. Once you spot the Xfinity network, drag that network down to the bottom of the list.

This will instruct your Mac to connect to xFinity last and therefore hopefully connect to your preferred network first. Don’t delete the xFinity network, or else it will appear as the preferred network the next time you open up your device.

Have you heard about Canary?

Canary is a home video monitor that hooks into your router either wirelessly or wired. It connects via app to your iPhone and shows you a wide-angle view of wherever you point it in home or business. Canary’s many other features include:

  • setting and activating a home or business alarm system remotely
  • recognize different people’s registered phones as they enter or leave the building
  • environmental monitoring (temp, air quality, humidity)
  • motion detection

Canary is easy to use and set up and available on Amazon. Although most people think of MacAtoZ when your Mac needs support, we also offer installation of products that connects to the Apple ecosystem including Canary. We’ve got a Canary in our office, so we’re well-versed in how it works.

A word on upgrading your operating systems

As a rule, our advice is usually to wait on upgrading your operating system with new releases. This is because Apple sets a ship date and off it goes, even if the internal developers aren’t quite finished. Even as the new OS is being downloaded, Apple is working feverishly on the “.1” bug-fix update—an update that typically ships a couple weeks after launch. Some 6-8 weeks later, we usually see the “.2″ revision to the operating system which patches the first wave of bugs reported by the initial downloaders. And then another. In time, you get a really nice, stable system.

Many people successfully upgrade soon after an operating system is released. For others, however, an operating system upgrade breaks either some function or third-party software that they rely upon, and there’s no way to fix it because the patches aren’t yet available. We believe that it’s better to let someone else test things out while you continue using a well-tested, reliable older version.

When it comes to upgrades, we’re happy to help if you want help, training, or troubleshooting. If you’re in the Sentinel program, there’s even a discount for our time. Just call or email to schedule an appointment.

New additions to the pantheon of Apple products

New additions to the pantheon of Apple products

Maybe you heard that Apple had a little meeting this week? It was, in fact, a highly anticipated event with high expectations, and Apple didn’t disappoint. Here’s a great video that covers the whole meeting in five minutes. For us, the two most exciting announcements are about the iPhone 7 and the Apple Watch.

iPhone 7 and 7+ highlights
To date, Apple has sold over a billion iPhones, making it the best selling product in the history of the world. And it just keeps getting better. Here’s a complete CNET review of the iPhone 7, but here’s what we’re impressed by:

  • New finishes: In addition to matte black, gold, silver, rose gold, they new introduction is jet black. They use a special process to create it, but you’ll need a case to keep the finish pristine.
  • Display: 25% brighter display with wider color range.
  • Sound: Actual stereo speakers so the device is 2x louder than the iPhone 6S and has increased dynamic range.
  • Speed: 40% faster than 6S, making it blazing-fast in terms of speed and processing. Noteworthy: Now 32 GB (yes!) is standard on the lowest priced model.
  • Camera: If cameras are your thing, this one is amazing. The iPhone 7 has a 12 megapixel camera with image stabilization. The 7+ has all this and has two lenses—wide angle and telephoto lens, plus 2X optical zoom.
  • Battery: 1-2 hours longer battery life.
  • Life preserver: You will never again have that sinking feeling when you accidentally drop your iPhone in the toilet. Although it’s not waterproof, the phone is now good in up to a meter of water.
If you’re in the market for a new phone (especially if you have a iPhone 5), we think this is a terrific product. Preorders start on Sept 9, and the phones will ship in September 16th. See Apple.com/iphone for details.Apple watch – Series 2
In addition to the iPhone, Apple’s watch has some great new improvements including:

  • Waterproofing: It’s waterproof in up to 50 meters and designed for active people. For swimmers, it adds a lap counter and distance, among other features.
  • GPS: In both Apple Watch Series 1 and 2, GPS is now standard. That means for hikers, there are third-party apps with downloadable hikes that include directions and points of interest.
  • Other merits: The new watch offers a variety of options for band colors and casing materials. It’s 50% faster than Series 1. The screen is twice as bright, making it more visible in sunlight. Call 911 with one button with your location. With Apple Watch OS3, the device is also more responsive to taps. Here’s a complete CNET review of the the new Apple Watch.
The new Apple Watch starts at $369 while Series 1 starts at $269. Because of the numerous new features, we’d recommend the Series 2 if it’s in your budget. Orders start on September 9, and they ship on September 13.

Seeing too much of the spinning beach ball?

If your Mac is slowing down, it’s important to ask why. Is the hard drive starting to fail? Not enough memory? To keep your machine running at optimum levels. you need to know what’s causing problems and solve them. We can help.
At MacAtoZ, our Sentinel diagnostic service that performs 150 different hourly checks to monitor the health of your machine. Sentinel checks common problem areas like storage space, hard drive health, and memory while maintaining your privacy (it does not and cannot see your personal data). We recommend Sentinel to help keep your machine healthy. If you want more speed and less spinning beach ball, click to learn more about how Sentinel can help.

Sentinel and Sentinel+ 30-Day FREE Trial

Effective immediately, MacAtoZ is offering a free 30-day trial of our Monitoring, Maintenance, and Security Service. During this trial period you can sign up for Sentinel or Sentinel+, try the service for FREE for 30-days, and we will even waive our standard account setup fee.

Sign up for Sentinel/Sentinel+, or to see more details first, see our Sentinel page.

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